Managing Responder Keyword Responses

Responder keyword types can be managed by for you if the response will be static at all times. If you wish to respond dynamically to the same keyword, you must manage that through your application. Managed Responses

Before we begin, if you don't feel like engineering the responses you can simply login to the portal and insert the content and media URL you want to send to the subscriber based on the responder keyword received.

There are two simple steps to creating a managed responder keyword. You will need to create the keyword first and then edit the content.

Always a good idea to check the keyword availability first on the desired short code. The methods you'll need:

Check Keyword Availability

Create the Keyword

Edit the Responder Keyword Content

Now that the content is installed, test your keyword to the proper short code and will automate the outbound response content you inserted.

Developer Managed Responder Keyword Response also gives the developer the ability to manage responder keyword responses if you wish to respond to one keyword dynamically. For example, mobile 9993338888 sends keyword CLOUD to 444999 and so does 9995552222. If you want to send a different response to each subscriber, you will need to manage that scenario.

You'll note in the data posted to your inbound message URL, a few key items to help you manage this. Specifically:

    "keyword": "CLOUD",
    "keywordId": "539239399384a9839823998",
    "keywordType": "Responder",

That specific part of the payload will allow you to turn around and send a one-time response to the subscriber, regardless of opt-in status. The methods you will need:

Check Keyword Availability

Create the Keyword

Send Responder Keyword Message